You’re the Best

We tried a modification with Bank of America and were denied twice. They did not want to help us we had given up. We received a flyer in the mail, my husband asked me to call we didn’t think they could help us. I spoke with Ann Dewelle she was awesome very understanding and compassionate, after my conversation with her she gave me hope again. The team Ann, Nicole and Dan worked very hard. It took some time we had many challenges. I then received a call from Ann giving us the awesome news, we got approved for a modification. Not only did they approve us but they managed to lower our monthly payment by $998.00 a month. We would highly recommend this company, they’re professional and great customer service. Thank You so much!.

They’re passionate about their clients.

What an amazing organization with not just knowledgeable professionals, but passionate about helping their clients. My bank had denied me a modification to my mortgage and I had had one of those mailers saying they could help me prevent losing my home to foreclosure. It sat on my desk for a couple of months not believing anyone could prevent what the bank was going to do. BUT, I called them. With a very patient listening and questioning professional, Anne believed I had a good chance of getting a modification. Why? Banks and mortgage lenders rely on clients not understanding the laws applicable to mortgage lending. Through patience and professionalism, they not only saved my house, my bank gave me a modification so amazing no one had ever seen such a great rate. They have saved me $1331 a month on my previous mortgage payment and that’s locked in for the total mortgage period, not just an initial period! Thank you Anne Dewelle. You are stars!

Thank You, Anne, for all your guidance on saving our home

My husband and I have owned our home since 2004. Our loan was an adjustable rate loan that was scheduled to increase. I called my lender and asked if there were any programs to help us get out of this high-interest rate loan. Because we did not qualified
for a refinance due to our property value being lower than what we owed my lender advised me to fall behind and apply for a loan modification. As instructed, I did just that and fell behind 3 months and applied for the program. One month later we were denied
and to make things worse they would not accept any of my delinquent past due payments I sent. My husband and I went into panic mode thinking we were going into foreclosure and lose our home. I received a notice in the mail and spoke with Ann Dewelle who thoroughly explained what had happened to us and why we were most likely denied. She then started the process of qualifying us for a loan modification and with Ann’s guidance and her processing staff who was not only thorough,
but updated us every week until we received our approval news. We not only got our mortgage reinstated ( which we were 7 months behind) our payments had been reduced by over $1338.15 a month. We received a fresh start and now have a fixed secured rate loan.
Our old mortgage payment was $2720.11 including taxes and insurance and our new payment is $1338.15 including taxes and insurance. Anne Dewelle is the real deal and I would personally recommend them to anyone needing help with their mortgage, so much
so that I would be willing to speak with anyone who would like to hear from a homeowner directly.

From the bottom of my heart thank you, Anne.

For the past 5 years, I have not made a payment towards my mortgage. Tried working with my lender to no avail.I paid out over $8000.00 to two company’s that promised me the moon. But both company’s closed & moved I was scammed out of all this money which
could of went to my mortgage. Now facing foreclosure. I decided to give it one more shot. I spoke with Ann, step by step she explained everything to me. Miracle workers her & her staff. They were able to straighten everything out
for me. My mortgage was originally $1900. now it’s $1130.00 interest rate is unbelievable 2% at a fixed rate for the duration of the loan. If anyone has any doubts about Anne and her staff, don’t. They will bend over backward to help. I am living proof they
can help. If any homeowner would like to speak to please feel free to write.

SAVED my FAMILY’S HOME of 55 Years....

First and foremost a SPECIAL THANK YOU TO DEWELLE!! A company by the name of SECURE HORIZONS had contacted me Via Flyer about how they could help me keep my home from foreclosure (I at the time not knowing that this company was not what was represented to me) I said YES PLEASE, help me to save my home. I am an 80-year-old woman who purchased my home with my late husband 55 years ago, I am now widowed and I DO NOT have a clue as to how this mortgages and a modification works. I was forced to put my home and trust into a company of whom had ABSOLUTELY NO REGARDS NOR FEELINGS REGARDING MY FAMILY AND/OR MY HOME! They charged me a total amount of $8,400.00 on to find myself ONE WEEK AWAY FROM LOOSING MY HOME and ONE OF my VERY FEW last possessions that I have remaining of my late husband and children. I then had been given a recommendation and contacted DEWELL, and I thank god I finally found the HELP I SO DESPERATELY NEEDED! Someone who actually cares not only about myself but my home too! in less than 3 months the employees there saved my home and my future. THREE OF THE GREATEST WORDS IN THE WORLD CAME FROM DEWELLE… “You’ve been accepted for the modification.” if ever in anyway, anyhow I can repay my deep heartfelt thank you to the Company I Will gladly do so. I will recommend this company 100,000,000 TO ANYBODY AND EVERYBODY WHO MAY BE IN CLOSE RANGE OF LOOSING THEIR HOME FOREVER TO USE THIS COMPANY. THEY WILL NOT ONLY SAVE YOUR HOME BUT YOUR FUTURE AS WELL!!

Ms. Anne Dewelle

I received a letter back in May of 2015. I normally would not have responded to this letter, but I had just been denied a modification from my bank and thought it could not hurt to try to get assistance from someone else. I had done my research (unfortunately it was after the bank had denied my request for a loan modification) and was fairly educated on how modifications should work. Despite thinking that they would not be able to help me and was probably a company running a scam, I made the call to them. Before anyone answered, I hung up. A few minutes later, a woman introducing herself as Anne Dewelle called my phone stating that someone had just called her. I refused to provide her with any information about myself but I asked her multiple questions about her company, challenged everything she said and after about 20 minutes provided her with my name. It was a crazy start to a wonderful relationship. Anne Dewelle is an honest, forthcoming, committed person. Working with her has been a wonderful experience for me even though she may not say the same…LOL!! Ann took the time to explain things to me. She followed up everytime I had a question. She made sure that I was comfortable with whatever information I received and she provided me with other legal information/opportunities that I would never have known about. Despite my initial reservations, everything has worked out fine. I am currently in a 3-month “trial modification” period which will be completed January 1, 2016. The full modification will be executed at that time. I can honestly say that Anne Dewelle helped me to keep my home!!

Loan Modification

We called Anne Dewelle after working with another company for almost a year and getting nowhere. Anne listened to our situation and said they could help. In less than 3 months she was able to work out with our lender (Ocwen) a modification that was HALF of our original payment. We also fell behind several months and Anne and her team of workers fixed that too. She kept us informed every step of the way. If we had a question all we had to do is call she had the answer. When she called to tell us we had been approved and we thanked her she said she couldn’t have done it without “her team”. Thanks to Anne and her team we are back on track. THIS WOMEN AND COMPANY DESERVES MORE STARS THEN FIVE. HIGH RECOMMEND THIS PLACE!!!!!!!!!!!!!

Excellent and Superb Customer Service and Engaging Staff

This is a first-rate professional company you can trust; and who produces wonderful results. Steps toward approval are straightforward, rates are competitive, service is outstanding, and results are impressive. I worked with Anne Dewelle and by the end of the interactions, I counted her as a friend, with true and genuine concerned for my interests, courteous, patient, efficient, effective, personable and responsive seven days a week. My loan was with Ocwen and the staff made it possible for have allowed me to refinance my mortgage, lower monthly payments and will vastly improve my credit score. A fine, outstanding, and unbelievable company and so easy to deal with as a consumer.

Solid Knowledge Base, Incredible Integrity

After an extremely disappointing mediation without expectation of any help from the loan servicer, we called Anne Dewelle as a last hope. Anne provided encouragement and hope with her vast knowledge of how this daunting system “works” and how, with her help, it would work for us. Then, when the unexpected occurred and the bank offered us a standard modification, Anne told us to jump on it; it was the best possible outcome in our circumstance. Then she offered to review the final modification documents to assure we receive every possible benefit available to us within the system. We are on our way to freedom from this long trying ordeal. How refreshing to find a champion for the homeowners caught in this financial debacle. Thank you, Anne, thank you for making her available.

BIG Thank you to Anne and team!

I want to let the world know that my call to Anne Dewelle was a true life saver. Of course, like most people, I was skeptical when I read the flier making statements like we can help keep your home. This was not my first call to a company who said they could help with my mortgage woes. When I spoke with Ann the first time, I felt comfortable as she was very knowledgeable and actually nice and treated me like a person, not just another number. Because I was impressed with out initial phone call and didn’t feel like I was going to be scammed I proceeded forward. Ann knew about all the crap I was going through with my lender trying to get a loan modification on our own. She eased my frustration as I was at the point of tears explaining the situation to her. I thought there was no help and I was about to lose my home! Ann put on her Superwoman cape and came to my rescue. Of course, during the process, there were times when I was worried about all the back and forth with the lender requesting this and that but Ann assured me that was par for the course and not to get stressed over it. Anytime I had a question, she was very responsive. In the end not only did she save my home but we got a fixed rate while still reducing my monthly payment. This was a rough time for me as my spouse and I had previously separated and had gotten back together but faced yet another obstacle. We owned 2 homes, we thought we would save the one we were in and not give much thought to the other property; for sure it would be impossible to help with both so I didn’t bring it up. We were willing to let that property go. As Ann went through our financials, she asked about the other property, which was not in foreclosure. Ann looked into a few things and said that she could probably help with the 2nd property as well. Just as she said, not only did she save the house that was in foreclosure but she was also able to reduce the payment on our second home. Talk about Super Terrific, I am very pleased, to say the least on how this all worked out for us. That fateful phone call to Anne was the best thing ever. Our final outcome is amazing! I’m in marital bliss and we still have both properties and I can now exhale…thank you again for everything!!

I’m glad we trusted you!

From the very beginning, you told us to trust you. We did even though my wife had restless nights for weeks. We now feel comfortable living in our home and enjoy having our family and GRANDCHILDREN come over. I would tell everyone I know who needs help to call Anne. I will toast to you (Anne) for years to come. We are at peace now.

It was hard for me to TRUST AGAIN! I am so happy I did… Thank You!!! Anne Dewelle

Thank you, Anne Dewelle for making my modification happen. After 6 years struggling, not able to sleep because I was losing my house. I hired an attorney who I paid her $1000. Dollars a month for about 3 years who did nothing to help me with my modification. It was really hard for me to trust again until I spoke to Anne Dewelle. My hope came back and they were able to get my modification done for me after I was denied tree times.

Anne Dewelle are the team to trust

My wife and I have had some hardships for the past few years. It began in 2011 when I was involved in a work-related injury. During this time I was not able to work my full time. I had surgery which took months of physical therapy. As I person who has been very active all my life, this injury set me back physically and emotionally. Due to the fact that I could not work any overtime, our finical stability took a big hit as my and I were try to assist our children through college. In 2013 my wife lost her employment where she had worked at for many years. This caused us to fall even more behind with our finances. Even though I returned to work full time we were still not able to recuperate with our finances. All our income continued to go towards our debt and our home as we were barely surviving the current economy. My wife and I  called and spoke to Anne. While speaking to Anne we told her our situation. Anne then took our financial case and changed our lives for the better. Now we have a lower mortgage payment and we are saving money and we are no longer at risk of losing our home. Thanks to Anne for all the hard work they did for our family.

The Dream Team

I still remember the letter I received in the mail regarding an opportunity to attain a reasonable and realistic mortgage payment plan. Our family just grew to include two young babies, and the unfortunate fate of losing a job due to restructuring left us with only one income. I was desperate to find a solution for our increasingly far-fetched mortgage payment each month. I was extremely skeptical, and felt like the letter I received should be part of other letters I received in the past and thrown in the trash. I decided to take a chance and interview the company just to research what they had to offer. I spoke with Anne Dewelle, a true professional, and she put my mind at ease and spent almost two hours just educating me about the business, the options available for me, and what is real vs scams. She provided articles to help educate me further, and once I decided to trust and move forward, I knew I was in good hands. The process was simple, and I didn’t feel any transition at all. The entire team was aware each step of the way. There was a time when I felt very frustrated, and desperate but I remained calm and very understanding. I felt they handled my process as if I was their only client. There is NO DOUBT they cared about me, my children and my home. Thanks to Anne Dewelle, our monthly mortgage is attainable without the pressure we felt before. It has taken a few more weeks to finally share my review, and even then, the team was very kind and understanding with their follow up! These people are the salt of the earth. They are experts, and also REAL PEOPLE.

Anne Dewelle is THE BEST!!

I was laid off from my job a couple of years ago and we started falling back on our mortgage. We were two months in arrears and it was getting harder and harder to keep up. I called our mortgage company, Nationstar Mortgage, and spoke to a customer service rep. He said that since we already had a Hamp 1 modification mortgage that there was nothing else they could do for us. He highly suggested that we consider turning our home over to them and they would give us a few months rent money to move out and into a new place. WE have been living in our current house for 37 years and there is NO WAY we are going to move out! Shortly after that conversation, I received a card in the mail saying they could help us get a new mortgage. I called and talked to Anne Dewelle. She was extremely knowledgeable, very helpful and pleasant to speak to. She said that they guarantee a new mortgage or you pay nothing. We started the process rolling and she kept me informed every step of the way;. She told me to ignore the correspondence from Nationstar and deal directly with them. This was a good thing because every contact I received from Nationstar was false information. It took a few months but the results were very successful. A NEW fixed rate modified mortgage with excellent terms, all arrears money wiped out, and a three-month trial period. Throughout the waiting time, there were a few quirks with Nationstar that I needed to speak to Anne about and she ALWAYS returned my calls and got to the bottom of it. We praise God that we found Anne Dewelle and HIGHLY RECCOMEND her services to anyone who needs her. THANKS, ANNE!!

As a Realtor- couldn’t be more grateful and astounded by fantastic results!

Anne Dewelle has now helped me with both my loans to save my house. And here’s the Kicker- I am a Realtor! They say not to “pay” anyone to help. They say to call directly to Govt. programs and to your bank- but don’t bother. My story was such a nightmare it’s not even funny, going back to 2009 when I tried to do it myself. The bank was “screwing” me and did know their behind from a hole in the ground. Even when the market came back they kept telling me to “Short sale” my home when selling would have paid them off and given me a hefty down payment for another home. Short Sale?? are you kidding me?? Anyway, in the time I tried to work it out directly, I had actually been operating as a Realtor for several years and had direct experience with Short Sales as they emerged to the forefront and the banks tried to, actually they did to several people, toss homeowners back and forth until they could foreclose on them. Long Long story short: I found Anne. She took over for me and succeeded in getting my first modified and then my second as well and I did not have to deal with the bank. All my previous notes and files from calling them Every Single Day- were unnecessary once I found Anne. MY RECOMMENDATION: Call Anne to check if you need her help and if you think you may need a modification or you are facing foreclosure. You are not alone anymore!!

SUPER HAPPY !!!!!!!!!!!!!!!!!!!!!!!!

I would like to thank Anne Dewelle and everyone who worked on my account. I am super HAPPY, now I have a fixed payment on my house payment, I try with many different companies to get a fixed payment but no luck. I just want to let Anne know that she is a BIG blessing in my life and family. Thank you again, Anne, you are is the BEST !!!!!!!!!!!!!!!!!!!!!!

Anne Dewelle Is A Life Saver!

We received a flyer in the mail about 4 months ago offering a refinance review. I was highly skeptical as so many of these things are rip offs or scams. For some reason, I made the call. We were put in touch with Anne Dewelle. She spent a ton of time understanding our obligations and needs – really getting to know us and our goals in the process. We were terrified of losing our home due to inability to keep up with our rising interest rate. Ann made no promises but told us her goal was to find something that would help us stay in our home of 16 years. She then spent a few weeks reviewing our finances, our current loan, every option she could find available to us and then proposed a few options. We chose the program we felt was the best fit and she got to work. She communicated promptly, accurately and thoroughly. She showed sincere compassion for our difficulties and at every opportunity helped us find a way around obstacles. She is trustworthy, knowledgeable, thorough and determined to find her clients the best deal possible. Working with Anne has been one of the best experiences I’ve ever had working with any professional. I spent 4 years in the mortgage business. I know how difficult it can be to keep all the facts straight… and the constant pressure to get loans closed – even if they’re not the best option. Anne was unwavering by any of these pressures and continued to take the time needed to find us the best deal. I don’t believe I’m difficult to please… but it is difficult to really impress me. Anne exceeded our expectations in every way and we couldn’t be more thankful for her help. In the end, once we clear our 3 month trial period, it looks like Anne will save us nearly $500 off our growing monthly payment and keep our home affordable. Thank you so much for being top-notch, Anne. We hope to refer others your way when the opportunity arises. Follow Up Email to Anne: We just satisfied our trial period and signed our papers for our modification with Nationstar. I just wanted to thank you, again, for your immense help. You were incredible and fought on our behalf for what made such obvious sense. But we could never have done it without you and your knowledge. Gretchen and I are very pleased and our future is looking bright. We can’t thank you enough.

Anne Dewelle was Amazing

A few months back I received a flyer and decided to call. I am so glad I did. Anne assured me from the beginning that my case was a good one for a remod., she was right got the letter last week. Thank you so much for all your help. Great company.

Thanks a MILLION!!

Where do I begin? Can I leave more than just 5 stars? I cannot say enough about Retention Center and their hard-working staff! I don’t know where to begin. They literally SAVED my home. Had it not been for their hard work, efficiency, and resiliency, I’d be in a rental right now, while an investor of some type would own my dream home. They SINGLE-HANDEDLY is responsible for the successful modification on my home loan. I cannot recommend them enough! THEY DO THE WORK. PERFECTLY! If you’re experiencing any kind of hardship, CALL THEM! I’d like to especially thank Anne Dewelle, who has been my #1 contact since day one. She’s an incredible GEM! THANK YOU, ANNE! I will never forget you, your office, and everything you all did for me and my family. THANK YOU!! I’d also like to give authorization to give my contact phone number to any prospective client. If you’re even debating for a SECOND whether you should request their services, I’d love to personally vouch for them, and give you my personal success story. THANK YOU, ANNE DEWELLE!

Anne Dewelle Thank You So Much!

My father and I would leave more than 5 stars if possible! I don’t even know where to begin, Retention Center saved our home. If it weren’t for them I would have no idea what we would have done! We would have lost our home! Retention Center is single-handedly responsible for the successful modification on my father’s home loan and we could not be more thankful for the work that Anne Dewelle put into this!!!!!

Retention Center saved my home!

Special thanks to Anne Dewelle for all of her help. She went above and beyond to help me save my home AND save me money. Thank you isn’t enough. She communicated each week to give me status updates. It was like she held my hand every step of the way. All of my questions were answered promptly and she made this whole process very easy. Retention Center was the right company to get me out of my difficult situation. I recommend this company to anyone that I know that is facing financial distress.

Saved Us So Much Headache!

My husband and I wish to thank all the staff at Retention Center and special thanks to Anne Dewelle for her commitment to our case from day one. Anne is friendly, informative and takes pride in her work to offer homeowners the help that they need. Our mortgage company was giving us the runaround and the frustration was building. We thought we were going to lose our home. Anne knew the steps that needed to be taken to get us approved for a modification. Our minds have been eased and would highly recommend Anne Dewelle!

Anne Dewelle saved my house

Can’t say enough good things about this group and how they helped me. I was a skeptic helped along by my family who said I had to be crazy and would lose my house. Anne Dewelle was a saint. She talked me through all my fears. She kept trying until she got it done. She understood when I called her constantly with my fears. I owe my house to Anne. I did not believe any of the ratings I found due to my “lose my house phobia”, but she came through. They saved my house and the payment is $300 less than it was. I am ecstatically happy with my new mortgage and Anne Dewelle.

THANK YOU THANK YOU THANK YOU

We had an experience in the past with a law firm that was going to help us modify our mortgage. It was not a good experience, but we needed help. After talking to Anne several times in depth, we decided to put aside our previous bad experience and put our trust in Anne. We couldn’t have made a better choice. There was very little life interruption and everything went just as she said they would. I must admit I did a lot of unnecessary worrying. I can’t believe how quick and easy everything was. Our monthly payment was cut in half.

Retention Center saved my home!

Special thanks to Anne Dewelle for all of her help. She went above and beyond to help me save my home and SAVE me money. Thank you just isn’t enough. I was a complete basket case and was a very needy client. She was amazing walking thru the process and bringing me down out of the rafters. I received communication each week to give me status updates. All of my questions were answered promptly and she made this whole process very easy. I recommend this company to anyone that I know that is in need of help!!